Adobe Flash Player 11.3 Bugs

Please be informed that Adobe Flash Player 11.3.300.257 has bugs that may cause issues with Stickam. To keep Stickam working on your computer do not update your current Adobe Flash Player to this version or downgrade if you have.

If you have an issues or questions related to this please contact us.

In order to try to provide Stickam users with the best and most secure experience we had recently made the change to require users to have Flash Player 11.

We did so with the best intent, following the lead set by big players such as Facebook and Google Chrome to keep their users on the most recent version of Flash. In addition, before our change, we noted that 95% of our users were already using Flash Player 11 or greater.

However, this change was unfortunately timed, as Firefox 13 and Flash Player 11.3 were released within a short timeframe, and there have been numerous problems with Flash Player 11.3 in Firefox 13 as evidenced on bugzilla.mozilla.org (see https://bugzilla.mozilla.org/show_bug.cgi?id=764766 and others following it). Adobe has also recognized the issue at http://blogs.adobe.com/flashplayer/2012/06/flash-player-11-3-and-mozilla-firefox-update.html. In addition, the requirement for 11.0 had the unfortunate result of initiating the install of 11.3, as the update link that Adobe provides points to the latest of the current major version. We know these three events culminated in some frustrating time on Stickam for several of you, and have taken action to help you get back on track.

If you are having recent issues with the Flash Player on Stickam as a result of these updates:

You can try a clean install of the player. You can find tips for uninstalling Flash here: http://forums.adobe.com/thread/928315?tstart=0. You can find older versions of the Flash Player at http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html. If you wish to roll back to version 10.3, we recommend that you download the latest version of 10.3 released, which can be found at http://fpdownload.macromedia.com/get/flashplayer/installers/archive/fp_10.3.183.20_archive.zip.

As of early in the morning July 6, we rolled back the requirements to 10.3, so if you have any version 10.3.0 or greater installed, you should be fine without upgrading. We apologize for any inconvenience. We’ll keep you posted on any significant updates.